Sociotechnical System Inventory

Last Updated: October 6, 2024

The Sociotechnical System Inventory (SSI) is a comprehensive framework for assessing and diagnosing key qualities of sociotechnical systems across structural, functional, and behavioral dimensions. It categorizes 20 essential qualities, providing a standardized scoring system to evaluate a system's strengths, weaknesses, and overall "personality." The SSI aims to be user-friendly and adaptable, serving as a valuable tool for system designers, managers, and stakeholders in developing more effective, resilient, and human-centered sociotechnical systems.